RETURN POLICY

RETURN POLICY

 

As an Fashion Outlet we do not offer Refunds for Items, but we do accept Returns in Exchanges of products that meet our requirements.

 

14 Day Policy:

 

Within 14 days of arrival we are able to offer Returns for Exchange on unused items only.

  • Brand New Items with Tags must remain tagged in a unworn condition
  • Ex display items must have no additional wear.
  • If tags have been removed or Added back to the product the return will not be accepted

 

Excluded Returns.

  • Make Up Items
  • Underwear & Swimwear
  • Discount Code used

 

Refund Eligibility

 

Under the circumstances there is a fault with the Item that was not described we can offer Refunds in full, this must be proved via our Emailplugcarterltd@gmail.com.

 

Return Arrangement:

 

Email plugcarterltd@gmail.com for all Returns enquiries.

  1. We will Deem if the return is applicable
  2. We will email the Return address *customer must pay return shipping*
  3. Once received & checked a Gift Voucher of Item value will be issued.